Managerial Effectiveness

INTRODUCTION:
As always, the New Year 2013-14 too poses lots of challenges for the corporate world. These are the testing times for all in the business and it is certainly going to be “Survival of the Fittest”. As in the past, it is the Human Resource that is going to give competitive edge to any organization over its competitors. With this as a backdrop, here comes an opportunity for you to enhance the performance of your team members and organization as a whole. All the Programmes would be very practical and highly interactive.

OBJECTIVES

  • To help you take your job seriously and believe that what you do is important.
  • To show you how to present yourself professionally.
  • To enhance personal effectiveness through communication.
  • To overcome inhibitions in communicating to people.
  • To understand and implement effective interpersonal skills.
  • To project your personality better in front of others.
  • To reduce wastage, improve productivity, cut costs and produce only quality products/services.
  • To be always positive, confident and self-motivated under any circumstances.

CONTENTS (brief synopsis)

Saturday 1     COMMUNICATION SKILLS

  • Why does Communication Matter?
  • Barriers in Communication
  • Active Listening
  • Behavioural Skills (Body Language Science)
  • Telephone Skills, etc …

Saturday 2     CREATIVITY – Out of the Box Thinking

  • Attributes of a Creative Individual
  • Myths about Creativity
  • An Art of Asking Right Questions
  • Putting Creativity to Work
  • Enhancing Team Creativity
  • Brainstorming Processes
  • Managing Creative People, etc …

SATURDAY 3     TIME MANAGEMENT

  • How well are You Managing Your Time?
  • A WATCH to Watch!
  • Tools & Techniques of Time Management
  • Maintaining Time Log, Prioritization, Reducing Time Wasters, Delegation, and Desk & Paper Mgt)

SATURDAY 4     CHANGE MANAGEMENT

  • Change as a Part of Life
  • Organizational Challenges
  • Facing Organizational Challenges
  • Causes of Change
  • Resistance to Change
  • Reducing Resistance to Change
  • Special Focus on Participation & Communication, etc …

Saturday 5     LEADERSHIP

  • Management & Leadership
  • Leadership Styles
  • Transformational Leadership
  • Dos of Effective Leaders
  • Leadership Perceptions
  • Leader as a Coach
  • Leadership by Delegation, etc …

SATURDAY 6     TEAM WORKING

  • “We” Feeling – Cohesiveness
  • Roadblocks to Team Working
  • Factors contributing to Team Development & Effectiveness
  • Symptoms of Distress
  • The Team’s Role
  • Stages of Team Development, etc …

Saturday 7     POSITIVE ATTITUDE FOR POSITIVE RESULTS

  • Attitude – Your Most Priceless Possession
  • How do You Recognize People with a Positive / Negative Attitude?
  • Cost of a Negative Attitude
  • Factors that determine Our Attitude
  • Steps to Building a Positive Attitude
  • Qualities that make a Person Successful, etc …

Saturday   8    PRESENTATIONS BY THE PARTICIPANTS
Saturday All the Participants who have gone through the entire Series would share their experiences in the form of formal Presentations. They would even communicate how they have implemented their learning in this Series in their Professional lives as well as at the Personal fronts. The follow-up inputs would also be provided on this day, for them to carry on the light for the time to come.

METHODOLOGY
Video Presentation, Interaction, Role-Play, Sharing, Participative Exercises, Management Games, Brief lectures, Questionnaires.

FOR WHOM
Corporate Executives in marketing, production and non-finance functions. Sales Executives, Client Servicing Executives, Account Managers, Customer Support Executives and Call Centre Executives of financial products in banks and other financial intermediaries. Direct Sales Associates operating in the financial services industry Investors, Executives, Administrators, Supervisors, Accountants, Receptionist, Managers of all functional areas, especially from organizations & corporations with high emphasis on people/group driven activities will find this workshop very useful.

FACULTY:
Dr Keyurkumar M Nayak – MBA – Ph.D. Corporate Trainer & Management Consultant

FEES:
Rs.15,000/- for an Organization per Saturday inclusive of Service Tax (Fee includes course fee, cost of reading material, lunch and refreshments. The cheque may please be drawn in the name of ‘Keyurkumar M Nayak.’. The Cost of travel and food will be taken care at your end.

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