Essential Skills for Managers

INTRODUCTION

To manage people and their knowledge in our century of gross uncertainty and international competition, a manager is required to be a well-rounded leader. He or She must have a thorough knowledge of essential skills that are necessary to improve the overall health of the organization. In this carefully designed workshop some of the essential managerial skills will be discussed. Managers and management students will benefit from this programme that will cover:

CONTENTS

  • Positive Attitude
  • Communication in Organization
  • Emotional Intelligence
  • Conflict Management
  • Effective Team Building
  • Time Management
  • Stress Management
  • Organization Politics
  • Creative Leadership

DURATION: 1 DAY

METHODOLOGY
Video Presentation, Interaction, Role-Play, Sharing, Participative Exercises, Management Games, Brief lectures, Questionnaires.

FOR WHOM
Corporate Executives in marketing, production and non-finance functions. Sales Executives, Client Servicing Executives, Account Managers, Customer Support Executives and Call Centre Executives of financial products in banks and other financial intermediaries. Direct Sales Associates operating in the financial services industry Investors, Executives, Administrators, Supervisors, Accountants, Receptionist, Managers of all functional areas, especially from organizations & corporations with high emphasis on people/group driven activities will find this workshop very useful.

FACULTY
Dr Keyurkumar M Nayak – MBA – Ph.D. Corporate Trainer & Management Consultant

FEES
Rs.20,000/- for an Organization inclusive of Service Tax (Fee includes course fee, cost of reading material, lunch and refreshments. The cheque may please be drawn in the name of ‘Keyurkumar M Nayak.’. The Cost of travel and food will be taken care at your end.

Introduction

A team helps people steer away from blame and create a climate of loyalty and support. Global market competition demands that businesses learn to respond quicker with less cost and higher quality. Those organizations that are able to adapt to rapid and unpredictable levels of change will be more likely to survive in the twenty first century. Many believe that teams are the answer and that the members of those teams should be the best qualified people available to solve problems and implement solutions.

Objectives: At this workshop participants will learn

  •     How teams develop
  •     What are the major barriers to effective team performance?
  •     What are the roles critical for team success?
  •     Skills needed for effective team performance
  •     Leadership styles of team leaders
  •     Appraise one's strengths and weaknesses as a team player
  •     How to use team development to achieve higher performance levels

Contents

  •     Identifying Team Roles
  •     Building Blocks of Effective Teamwork
  •     Activity – 1 – Management Game
  •     Establishing Team Tasks, Skills, Commitments and Responsibilities
  •     Behaviors and methods that facilitate or hinder effective Teamwork
  •     Creating a Team Vision
  •     Activity – 2– Management Game
  •     Stages of Team Development
  •     Role of the Team Leader
  •     Co-operative, Competitive and Collaborative approaches in Team Working
  •     Improving Team Performance
  •     The Team Effectiveness Critique  
  •     Activity 3        Management Games on achieving goals successfully in a team environment

The Benefits Are:

  •     Creating trust amongst team members
  •     Recognizing individual strengths, styles and skills
  •     Keeping lines of communication flexible
  •     Ensuring tolerance
  •     Helping leaders in understanding team members

Duration 1 Day: - Corporate People Skills Training - Team Building

Methodology

Video Presentation, Interaction, Role-Play, Sharing, Participative ercises, Management Games, Brief lectures, Questionnaires.

For Whom

Corporate Executives in marketing, production and non-finance functions. Sales Executives, Client Servicing Executives, Account Managers, Customer Support Executives and Call Centre Executives of financial products in banks and other financial intermediaries. Direct Sales Associates operating in the financial services industry Investors, Executives, Administrators, Supervisors, Accountants, Receptionist, Managers of all functional areas, especially from organizations & corporations with high emphasis on people/group driven activities will find this workshop very useful.

FACULTY:

Dr Keyurkumar M Nayak – MBA – Ph.D. Corporate Trainer & Management Consultant

FEES:

Rs.1500/- per participant inclusive of Service Tax (Fee includes course fee, cost of reading material, lunch and refreshments. The cheque may please be drawn in the name of ‘Keyurkumar M Nayak.’. The Cost of travel and food will be taken care at your end.

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